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Privacy policy

How we collect, use and protect personal data. Last updated 2026-09-28.

Who we are

Xeraxon Care Ltd is registered in England and Wales and based in Barnsley, United Kingdom. We are the data controller for personal data collected through this website. Contact: support@xeraxoncare.co.uk.

What we collect

When you use our contact form we collect your name, email address, organisation if given, the type of help you need and your message.

This website does not use advertising cookies or tracking pixels.

How we use it

We use your data only to reply to your message and keep a record of our conversation. Our lawful basis is legitimate interest under Article 6(1)(f) UK GDPR.

Who processes it

Form messages are delivered to us by Web3Forms, acting as a data processor. The site is hosted by Cloudflare. We never sell your data or share it for marketing.

How long we keep it

We keep enquiry messages for up to 24 months after our last contact, unless a contract or legal duty requires longer.

Your rights

You can ask to access, correct, delete or restrict your data, object to its use, or receive a copy. Email support@xeraxoncare.co.uk. You can also complain to the Information Commissioner’s Office at ico.org.uk.

Our products

Each of our products, such as Valutri, Wheelie and Cookie Shield, has its own privacy policy, available on its store page or website.