Valutri Terms of Use | Xeraxon Care Ltd

These Terms of Use (“Terms”) govern your use of the Valutri app (“Valutri”, the “app”), published by Xeraxon Care Ltd (“Xeraxon Care”, “we”, “us”, “our”). By downloading or using the app you agree to these Terms. If you do not agree, please do not use Valutri.

Valutri is not a medical service. It provides general wellbeing and nutrition information only, not medical advice, diagnosis, or treatment. Always consult a qualified healthcare professional before making significant dietary changes, especially if you have a health condition, take medication, are pregnant, or have a history of disordered eating. Never disregard professional medical advice because of something in the app.

1. Who we are

Valutri is provided by Xeraxon Care Ltd, a company registered in the United Kingdom. You can contact us at support@xeraxoncare.co.uk.

2. Eligibility

Valutri is intended for adults aged 18 and over. By using the app you confirm that you are at least 18 years old. The app is not directed at children.

3. What Valutri does

Valutri uses AI to generate general food and wellbeing guidance based on the goals and preferences you provide, for example food plans, meal-photo feedback, and a conversational “Coach”. This content is for general educational and informational purposes only and is not a substitute for professional advice.

4. Use of AI-generated content

Valutri’s guidance is generated by artificial intelligence and may be incomplete, inaccurate, or not suited to your individual circumstances. You are responsible for how you use it, and you should apply your own judgement. In particular, Valutri cannot reliably detect allergens: always check ingredient labels and packaging yourself if you have allergies or intolerances.

5. Your responsibilities

Provide accurate information about yourself so the guidance is relevant.
Use the app only for lawful, personal, non-commercial purposes.
Do not attempt to disrupt, reverse-engineer, abuse, or gain unauthorised access to the app or its backend, or to circumvent usage limits.
Do not rely on the app for medical, diagnostic, or emergency decisions.

6. Free and premium plans

Valutri offers a free tier with monthly usage limits and an optional premium subscription that unlocks additional features. Key terms:

Premium is offered as an auto-renewing subscription (for example, monthly or annual plans). The current options and prices are shown in the app before you purchase.
Payment is charged to your Apple App Store or Google Play account at confirmation of purchase.
Your subscription renews automatically for the same period unless you cancel at least 24 hours before the end of the current period.
You can manage or cancel your subscription at any time in your App Store or Google Play account settings. Deleting the app does not cancel a subscription.
Payments, billing, and refunds are handled by Apple or Google under their terms; refund eligibility is determined by the relevant store’s policy.
Some fair-use limits may apply to premium features to keep the service sustainable.

7. Intellectual property

The app, its design, branding, and content (excluding your own data) are owned by Xeraxon Care Ltd or its licensors. We grant you a personal, limited, non-exclusive, non-transferable licence to use the app for your own personal use. You may not copy, resell, or redistribute the app or its content.

8. Availability and changes

We may update, change, suspend, or discontinue features of the app at any time, and we may set or change usage limits. We aim to keep the app available but do not guarantee uninterrupted or error-free operation.

9. Disclaimers

To the fullest extent permitted by law, Valutri is provided “as is” and “as available”, without warranties of any kind, whether express or implied, including as to accuracy, fitness for a particular purpose, or that the app will meet your requirements. Wellbeing outcomes depend on many factors and are not guaranteed.

10. Limitation of liability

Nothing in these Terms excludes or limits our liability where it would be unlawful to do so (including for death or personal injury caused by our negligence, or for fraud). Subject to that, to the fullest extent permitted by law, Xeraxon Care Ltd will not be liable for any indirect or consequential loss, or for any loss arising from your reliance on general information provided by the app. Nothing in these Terms affects your statutory rights as a consumer.

11. Termination

You may stop using Valutri at any time by uninstalling it. We may suspend or end your access if you breach these Terms or misuse the service. Sections intended to survive termination (such as intellectual property, disclaimers, and limitation of liability) will continue to apply.

12. Governing law

These Terms are governed by the laws of England and Wales, and the courts of England and Wales will have jurisdiction, without affecting any mandatory consumer-protection rights you have in your country of residence.

13. Changes to these Terms

We may update these Terms from time to time. Material changes will be reflected by the “Last updated” date above. Continuing to use the app after changes take effect means you accept the updated Terms.

14. Contact

Questions about these Terms? Contact Xeraxon Care Ltd at support@xeraxoncare.co.uk.